This article helps you discover the best Tripleseat competitors and alternatives within the event industry.
In 2024, the demand for robust and feature-rich event management platforms continues to grow.
While the Tripleseat event management platform has become a leading tool for event planning, it’s important to consider alternative solutions and competitors to ensure you find the platform that best suits your specific needs throughout the entire event management process.
Whether you’re an experienced event manager or new to the field, this analysis and comparison will help you navigate the landscape and choose the best platform for your organization.
Criteria to Analyze the Best Tripleseat Competitors
Before analyzing the best Tripleseat alternatives and competitors, let’s outline the key criteria used for comparison:
- Industry Niche and Scope: What types of companies use the platform?
- Main Features: What are the main features provided by the platform?
- Enterprise-level Features and Services: What specific features and services are available for global companies with advanced requirements?
- API Integrations: Does the platform provide an open API and how does it work?
- Customer Service: How is the quality of customer support provided by the company?
- Pricing: What’s the pricing model and actual price?
With these criteria in mind, we’ll evaluate Tripleseat and its alternatives.
Disclaimer: This analysis was conducted considering the leading event management platforms based on the information available on their websites, as well as on Capterra and G2 scores. We encourage you to conduct your own extensive research before choosing the best event management software.
Tripleseat Analysis
Tripleseat is a premier event management and customer relationship management (CRM) platform tailored specifically for the hospitality industry.
Designed to streamline event sales and operations, Tripleseat empowers restaurants, hotels, and venues to efficiently manage their event bookings, enhance customer interactions, and optimize revenue.
By integrating comprehensive event management tools with robust CRM capabilities, Tripleseat stands out as a vital solution for businesses aiming to elevate their event management processes throughout the entire event lifecycle.
Industry Niche and Scope: What Types of Event Planners Use Tripleseat?
Tripleseat primarily serves the hospitality sector, catering to a diverse range of businesses including restaurants, hotels, catering companies, and event venues.
Event professionals within these establishments utilize Tripleseat to manage various types of events such as corporate meetings, weddings, private parties, conferences, and social gatherings.
The platform is designed to accommodate both small-scale events and large, complex functions, making it a versatile tool for event planners seeking to enhance their operational efficiency and customer service.
Main Features: What Are the Main Features Provided by Tripleseat for the Event Lifecycle?
Tripleseat offers an extensive suite of features aimed at simplifying and optimizing how hospitality businesses manage events:
- CRM Integration: Centralizes customer data, enabling personalized interactions and improved relationship management.
- Online Event Booking: Facilitates seamless online reservations and event inquiries through customizable booking forms.
- Contract Management: Streamlines the creation, tracking, and storage of event contracts, ensuring all agreements are efficiently managed.
- Event Scheduling: Provides comprehensive scheduling tools to organize event timelines, resources, and staff assignments.
- Reporting and Analytics: Delivers insightful reports and analytics to track event performance, sales trends, and operational metrics.
- Payment Processing Integration: Supports integration with payment gateways for secure and efficient transaction handling.
- Task Management: Assigns and monitors tasks to ensure all aspects of event planning and execution are covered.
- Email Marketing: Enables targeted email campaigns to promote events and engage with potential clients.
These features collectively enhance the ability of event organizers to manage their operations effectively, leading to increased productivity and higher customer satisfaction.
Enterprise-level Features and Services: What Features and Services Does Tripleseat Provide for Global Organizations?
For larger enterprises with more complex event management needs, Tripleseat offers advanced features and services to help manage projects efficiently, including:
- Advanced CRM Capabilities: Enhanced tools for managing large volumes of customer data, segmenting audiences, and automating personalized communications.
- Custom Integrations: Tailored integrations with existing enterprise systems such as ERP, accounting software, and other third-party applications to ensure seamless data flow and operational efficiency.
- Enhanced Security Features: Robust security protocols and compliance measures to protect sensitive data and ensure regulatory adherence.
- Dedicated Account Management: Personalized support from dedicated account managers to assist with platform optimization, training, and strategic planning.
- Scalable Infrastructure: Infrastructure designed to support the demands of large-scale operations, ensuring reliability and performance during high-traffic periods.
- Multi-User Access Controls: Granular permission settings to manage user roles and access levels within the organization, ensuring data integrity and operational security.
These enterprise-level offerings ensure that large organizations can leverage Tripleseat’s capabilities to meet their specific and evolving event management requirements.
API Integrations: Does Tripleseat Have an API and How Does It Work?
Yes, Tripleseat provides a robust API that allows for extensive customization and integration with other software systems. The Tripleseat API enables businesses to:
- Integrate with Existing Systems: Seamlessly connect Tripleseat with CRM platforms, accounting software, marketing tools, and other essential business applications.
- Automate Workflows: Streamline processes by automating data synchronization between Tripleseat and other systems, reducing manual entry and minimizing errors.
- Customize Functionality: Develop custom features and functionalities tailored to specific business needs, enhancing the overall utility of the platform.
- Access Real-Time Data: Utilize real-time data access for more informed decision-making and improved operational efficiency.
Developers can leverage the Tripleseat API to build custom integrations that align with their organization’s unique workflows, ensuring a cohesive and efficient event management ecosystem.
Customer Support: How Is Tripleseat’s Customer Service?
Tripleseat is committed to providing good customer support to ensure that users can effectively utilize the platform to its fullest potential. The customer support offerings include:
- Email and Phone Support: Direct access to support teams via email and phone for timely assistance with any issues or inquiries.
- Knowledge Base: A comprehensive repository of articles, tutorials, and FAQs that provide self-service resources for common questions and troubleshooting.
- Onboarding and Training: Dedicated onboarding sessions and training programs to help new users get acquainted with the platform’s features and best practices.
- Dedicated Account Managers: Personalized support from account managers who understand the specific needs of each business and can provide tailored guidance and solutions.
- Live Chat Support: Real-time assistance through live chat for immediate help during critical situations or urgent queries.
Customer feedback highlights the responsiveness and expertise of Tripleseat’s support teams, contributing to high levels of user satisfaction and successful platform adoption.
Pricing: Is Tripleseat Free? How Much Does Tripleseat Cost?
Tripleseat operates on a subscription-based pricing model, tailored to accommodate the varying needs of businesses within the hospitality industry.
While specific pricing details are not publicly listed on their website, Tripleseat typically offers customized pricing plans based on factors such as:
- Business Size: The number of users and the scale of event management operations.
- Feature Requirements: Access to advanced features and integrations may influence the overall cost.
- Service Level: Options for additional services such as dedicated account management or premium support can affect pricing tiers.
Tripleseat Top Competitors: Who Are Tripleseat’s Top Competitors?
We’ve curated a list of some of the best alternatives to Tripleseat, offering a diverse range of features and functionalities to meet your event management needs compared to other event management software.
Whether you’re seeking more customization options, cost-effective solutions, or specialized features that simplify event management, these alternatives are sure to provide you with the tools necessary to plan and execute successful events with ease.
Eventtia
What Is Eventtia's Event Management Software?
Eventtia is a leading event management software provider, delivering advanced software solutions for planning, executing, and tracking consumer, corporate, and B2B events.
Founded in 2014, Eventtia has pioneered tools that help brands seamlessly manage and measure in-person, virtual, and hybrid events on a large scale.
Eventtia provides a full suite of event management capabilities, including registration, payment processing, event marketing, attendee engagement, networking, and detailed analytics.
Eventtia’s analytics suite provides in-depth insights from registration to post-event feedback, enabling data-driven decisions that maximize ROI and refine future events.
Industry Niche and Scope: What Companies Use Eventtia?
Eventtia partners with a wide range of organizations globally, including top retail groups, pharmaceutical companies, NGOs, government agencies, and event management firms.
Partnerships with prestigious consumer and luxury brands like Nike, Dior, and Cartier highlight Eventtia’s expertise in solving complex event management challenges.
The platform delivers a premium user experience for attendees while streamlining the event planning process and maximizing ROI.
More than just a scalable event planning solution, Eventtia serves as a long-term strategic technology partner, enabling clients to achieve sustained event success.
A standout example is the collaboration with Pernod Ricard, where Eventtia provided a comprehensive solution-as-a-service, streamlining operations across multiple brands, countries, and external agencies, all while offering real-time data and insights for better decision-making.
Eventtia’s Main Features: What Features Does Eventtia Provide?
Eventtia offers one of the most customizable platforms, featuring a back-office web portal for organizers and a suite of web and mobile interfaces for attendees.
It also excels in facilitating virtual events, providing tools and solutions designed to create engaging experiences for attendees.
Key features include:
- Online and On-Site Event Registration: Offer flexibility for participants and streamline data management for organizers.
- Event Ticketing and Payments: Secure processing with integrations like Stripe and PayPal.
- Event Marketing Tools: Email campaigns, landing pages, and social media integration.
- Event Calendar: Manage multiple events with ease.
- On-Site Check-In: QR code scanning and badge printing using the event check-in app.
- Event App: Personalized agendas, notifications, and interactive maps through the event mobile app.
- Attendee Engagement: Live polls, Q&A sessions, and surveys with audience engagement tools.
- Event Data & Reports: Real-time analytics and custom reporting for event attendance tracking.
- Virtual and Hybrid Event Solutions: Streaming capabilities and virtual exhibitor booths for virtual event management and hybrid event management.
- Networking and Matchmaking: Attendee matchmaking and one-on-one meeting scheduling via an event networking platform.
- Multilingual Support: Catering to global audiences with multi-language options.
Enterprise-level Features and Services: What Features and Services Does Eventtia Provide for Global Organizations?
Eventtia caters to large organizations with features like:
- Single Sign-On (SSO): Integration with corporate identity providers for secure access.
- White Label Customization: Full branding control over the platform.
- Unlimited API Calls: Seamlessly integration with existing workflows and applications.
- Audit Logs: Detailed activity tracking for compliance and security.
- Custom Event Portal: Dedicated portals for managing numerous events annually.
- Role-Based Access: Granular permission settings for team members.
- Data Lake Hosting: Integration with data warehouses for advanced analytics.
- Service Level Agreement (SLA) and Premium Support: Guaranteed uptime and priority assistance.
- Compliance and Security: GDPR compliance and advanced data protection measures.
- Enterprise Event Management: Tailored solutions for large-scale corporate event management and enterprise event management needs.
API Integrations: Does Eventtia Offer an Open API?
Eventtia’s event management platform includes an advanced, robust, and scalable open API, fostering a robust integrations, plugins, and extensions ecosystem.
Companies’ IT departments and software developers can leverage these services to manage various aspects of events, enhancing core functionalities and overall user experience.
Third-party integrations with CRM (customer relationship management) platforms like Salesforce and Microsoft, and online payment platforms (Stripe, PayPal, PayU, Wompi, Mercado Pago) further expand the platform’s capabilities.
Customer Support
Eventtia prioritizes customer support, offering a comprehensive knowledge base and extensive assistance throughout the event planning cycle.
With a rapid first response time and a Customer Satisfaction Score exceeding 91%, Eventtia proactively supports its clients, ensuring agility and satisfaction.
The customer success team, led by a dedicated account manager, provides premium support tailored to individual client needs.
Pricing
Eventtia offers four main pricing plans, each with optional add-ons and services:
- Essential Plan: A subscription model based on participant count, including event registration, payments, on-site QR check-in, communications, event data, reporting, and feedback collection.
- Premium Plan: A subscription model with all Essential features, plus an event app, virtual event app, streaming studio, and interactive features.
- Networking Plan: A subscription model that includes all Premium features and adds attendee matchmaking and one-on-one meeting capabilities.
- Enterprise Plan: License-based pricing per user with unlimited attendees, including all features from other plans plus unlimited API calls, Single Sign-On (SSO), white-label options, custom URLs/domains, audit logs, Data Lake integration, role-based access, an SLA, and premium support.
Add-Ons and Additional Services: Available to enhance the Essential, Premium, and Networking plans, including SMS and WhatsApp alerts, additional admin users, extra sponsor slots, and premium support.
For full details, visit Eventtia’s pricing page or contact us to learn how Eventtia can elevate your events and attendee experiences.
Cvent
Industry Niche and Scope
Cvent is a cloud-based event management platform that supports a wide range of industries, including technology, healthcare, finance, manufacturing, education, government, retail, and hospitality.
It provides tailored solutions for events like conferences, trade shows, and training workshops, covering the entire event lifecycle across these sectors.
Main Features
Cvent offers an extensive suite of planning features for in-person, hybrid, and online events, including:
- Online registration
- Exhibitor management
- Appointment booking
- Event app for attendees
- On-site check-in
- Lead capture
- Data and reporting
- Attendee engagement
Enterprise-level Features and Services
Cvent adopts a dedicated enterprise approach, providing features such as:
- All user login
- Additional video and asset storage
- API access
- Multi-factor authentication (MFA)
- Single sign-on (SSO)
API Integrations
Cvent has established an advanced Developers Hub, allowing clients to integrate its event management solutions into their IT ecosystems.
Moreover, Cvent has curated a marketplace offering tools and integrations with various SaaS solutions crucial for event management.
Customer Support
Cvent provides extensive customer support through diverse channels, including:
- Email support
- Knowledge base
- Training resources through webinars and workshops
Pricing
Cvent adopts a tiered pricing model based on the required features, with customized pricing plans tailored for enterprise-level clients.
Whova
Industry Niche and Scope
Whova, based in San Diego, California, serves a range of industries, including healthcare, education, retail, and public authorities, offering solutions for managing events, attendee check-ins, engagement, and event information, as demonstrated in its client case studies.
Main Features
Whova’s capabilities encompass a wide array of features, including:
- Online registration and payments
- Event marketing
- Mobile check-in
- Event mobile app for in-person events
- Hybrid and virtual event platform
- Event networking
- Event reports and data
Enterprise-level Features and Services
- Unfortunately, publicly available information does not clarify the specific enterprise-level features and services that Whova provides to its clients.
API Integrations
Whova’s website does not list an open API as of the latest information available. However, Whova compensates by offering a broad range of pre-built third-party integrations through Zapier.
This flexibility empowers users to streamline their workflows and synchronize data seamlessly between Whova and other essential tools.
Customer Support
Feedback regarding Whova’s customer service is predominantly positive on platforms such as Capterra and G2. Whova appears to prioritize excellent care for its clients. The company’s website also offers users access to tips, guides, and tutorials, facilitating a better understanding and utilization of the platform.
Pricing
While the Whova website provides a pricing page, it lacks explicit information on whether the company adopts a subscription or license-based pricing model. Users may need to explore further or contact Whova directly for precise details on their pricing structure.
Eventbrite
Industry Niche and Scope
Eventbrite extends its online registration and ticketing solutions to small and medium event organizers across various industries.
Its specialization has led to a diverse client portfolio encompassing leisure brands and different communities. Unlike other event software providers, Eventbrite concentrates on developing an all-encompassing solution that caters to entities of all sizes and niches.
Main Features
Eventbrite offers a range of capabilities centered around attendee management. Some of these include:
- User registration
- Payment processing
- Mobile check-in
- On-site tickets and registration
- Event marketing (landing pages, email customization, lead generation)
- Data and analytics
Enterprise-level Features and Services
Publicly available information from its website, Capterra, and G2 does not explicitly outline whether Eventbrite provides enterprise-level features such as SSO, white label, or data lake hosting.
API Integrations
Eventbrite provides an open API, allowing event organizers to integrate the tool into their IT infrastructure.
Moreover, the platform facilitates pre-built third-party integrations through Zapier. Examples include integrations with Mailchimp, Google Excel, Google Calendar, Slack, ActiveCampaign, and more.
Customer Support
Eventbrite offers an extensive knowledge base along with direct customer support. Reviews on platforms like Capterra and G2 showcase varying support quality assessments.
Pricing
Eventbrite employs a transparent pricing model, allowing organizers to host unlimited events for free if they sell fewer than 25 tickets and send up to 250 marketing emails per day.
Organizers can opt for a pay-as-you-go model for larger events with up to 100 tickets. Event hosts conducting frequent events can explore the PRO subscription, while the Premium option offers unlimited tickets and personalized consultations with event experts.
Stova
Industry Niche and Scope
Stova serves a diverse client base, including corporate event planners, non-profit organizations, educational institutions, and government agencies.
Their comprehensive suite of tools caters to events of various scales, from intimate gatherings to large conferences and exhibitions.
Main Features
Stova’s event planning capabilities cover a broad spectrum, including:
- Online registration
- Virtual and hybrid events
- Event marketing
- Event mobile app
- Onsite check-in
- Analytics and reports
Enterprise-level Features and Services
For enterprises with intricate event management needs, Stova provides features such as:
- Multi-user management and role-based access control
- Customizable workflows and automation
- Scalable infrastructure and security
API Integrations
- Stova’s open API facilitates seamless integration with third-party software and services, including PayPal, Stripe, Zoom, DocuSign, Salesforce, HubSpot, and more.
Customer Support
- Stova delivers customer support through various channels, maintaining high-quality service according to reviews on platforms like Capterra and G2.
Pricing
- There is no available information on Stova’s pricing model. Interested organizations should contact Stova directly for detailed pricing information.
Bizzabo
Industry Niche and Scope
Bizzabo is dedicated to the event industry, specifically targeting B2B conferences and events.
Its clientele spans a wide range, from mid-sized companies to Fortune 500 enterprises, across diverse sectors such as healthcare and marketing.
Main Features
Bizzabo provides a comprehensive suite of tools and services for event organizers, including:
- Event registration
- Audience engagement
- Event marketing
- Mobile event app
- Event networking
- Sponsors and exhibitors
Enterprise-level Features and Services
Bizzabo’s advanced features for enterprise-level clients include:
- Gated events and registrations with Single Sign-On (SSO)
- Custom-branded apps
- Dedicated IP address
- Additionally, Bizzabo offers creative services and strategic consulting.
API Integrations
Bizzabo allows third-party integrations through Zapier and provides an open API for customizable integrations with tools like HubSpot, Marketo, Slack, and others.
Customer Support
Bizzabo offers a range of customer support channels, including personalized onboarding and day-of-event support, ensuring clients are supported throughout the entire planning cycle.
Pricing
Bizzabo adopts a tiered pricing model based on event size and required features, with customized pricing plans available for enterprise-level clients.
Splash
Industry Niche and Scope
Splash serves various verticals and boasts a diverse client base, including event professionals like the renowned Sundance Institute, which hosts an annual film festival.
Main Features
Splash offers a comprehensive set of event features covering all planning phases, such as:
- Guest management
- Ticketing
- Mass mailing
- Virtual venue
- On-site tools
- Reporting
Additionally, Splash provides services to event organizers like strategic guidance, design services, personalized training, and custom reports.
Enterprise-level Features and Services
Splash’s Enterprise plan includes features like:
- Manage permissions with standard roles
- Manage event visibility with groups
- Create custom event categories
- Manage permissions with custom roles
API Integrations
Splash integrates with various tools such as Marketo, Salesforce, Slack, HubSpot, Zoom, and more. Organizers can also access Splash’s open API to integrate solutions into their IT infrastructure.
Customer Support
Splash stands out by offering multiple customer support plans, ranging from a Standard plan with a day-long response time to a Priority Elite plan with a response time within one hour.
Pricing
Splash’s pricing model is tiered based on the features required, with the added flexibility of free usage for occasional small personal or business events.
Best Tripleseat Competitors: Key Takeaways
Eventtia offers one of the most comprehensive, robust, and customizable event management solutions for world-leading organizations.
With extensive features and exceptional customer support, it provides the best value on the market. Eventtia’s all-in-one platform offers both subscription and license-based pricing, along with powerful API capabilities for seamless integration.
In addition to Tripleseat and Eventtia, other reputable event technology platforms worth considering include Cvent, Whova, Eventbrite, Stova, Bizzabo, and Splash—each offering unique features to meet specific needs and requirements.
Eventtia: Leading Tripleseat Competitor
Need assistance in choosing the best event management software? Our experts are here to guide you.
Upgrade your events team’s capabilities with seamless planning, management, and analytics:
- Simplify Registration: Use our event registration platform for smooth attendee onboarding.
- Boost Engagement: Leverage audience engagement tools and attendee engagement features.
- Enhance Networking: Facilitate connections with our B2B matchmaking platform.
- Streamline Check-In: Optimize entry with our event check-in software.
- Analyze Performance: Gain insights with event tracking software and detailed reports.
Eventtia is more than just software; it’s a comprehensive solution designed to meet all your event management needs.
Contact us today to discover how Eventtia can enhance your attendees’ experiences with its advanced features and user-friendly interface.
