Event Software

Cvent vs Stova: Which Event Management Software Is Best?

December 22, 2023
Cvent vs Stova comparison 2024

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Exploring and selecting the best event management software can be time-consuming and requires multiple resources. Given the various options available on the market, it is key to carefully and systematically assess the capabilities of each solution. 

One approach that facilitates this research involves identifying some event management software providers. Subsequently, you can compare them based on a specific set of criteria.

This article will help you decide when to choose the right event management software by offering comparison insights between Cvent, Stova, and other alternatives.

What is Cvent? 

Cvent, established in 1999 by Reggie Aggarwal, is a globally recognized cloud-based software company. It offers comprehensive event management software and venue-sourcing services to a diverse clientele. With thousands of employees, Cvent has firmly established itself as a prominent player in the industry.

What is Stova? 

Stova was founded as a result of a merger between Aventri, MeetingPlay, and Eventcore. The company is headquartered in New York and has offices in several other locations. Stova operates in the event management software industry, catering to a diverse range of clients, including corporate event planners, non-profit organizations, educational institutions, and government agencies. 

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Cvent vs Stova: What Are the Differences? 

Disclaimer: The research of event management software providers Cvent and Stova was conducted based on the information available on their websites, as well as on Capterra and G2. We encourage you to conduct your own analysis before choosing the right event management platform

While both platforms cater to the events industry, significant distinctions exist between Cvent and Stova. When comparing these two providers, it’s crucial to answer the following questions: 

  • What event planning features align with the requirements of your events, and can the platform be customized to meet your specific needs?
  • Considering the scale of your events, what enterprise-level features and services would prove beneficial?
  • Is integrating the event planning workflow with your existing systems and IT infrastructure a must? If so, which platform offers API and integration capabilities? 
  • What level of customer service do you require?
  • Which event software provider offers the best value for money, and what budget constraints must you adhere to?

Your responses to these questions, along with our comprehensive comparison, will guide you in selecting the platform that aligns most effectively with your requirements.

Cvent vs Stova: Features

The features offered by an event management platform are integral to its overall functionality and user experience, significantly impacting the events’ success. Although some capabilities may vary, both Cvent and Stova provide all-in-one event planning solutions. 

Cvent offers an extensive suite of planning features for in-person, virtual, and hybrid events, including:

  • Venue management
  • Online registration
  • Content management
  • Exhibitor management
  • Appointments
  • Mobile event app
  • On-site check-in
  • Lead capture
  • Event budgeting
  • Data and reporting
  • Attendee engagement
  • Engagement scoring

Stova also offers a wide range of capabilities, including:

  • Meeting management
  • Online registration 
  • Virtual and hybrid events
  • Event marketing
  • Content management
  • Networking and attendee management
  • Event mobile app
  • Onsite check-in
  • Analytics and reports

Both Cvent and Stova offer comprehensive and robust solutions, dedicated to event management. However, Cvent tends to propose a more complete set of features, specifically dedicated to venue and hotel management.  

While multiple technology companies offer digital solutions for B2B event management, few are committed to delivering software solutions tailored for consumer and luxury retail events. For large global companies, especially those at the forefront of the retail sector, finding the optimal solutions becomes a significant consideration.

Eventtia, a US-based company with more than a decade of experience in developing event planning solutions and a hospitality platform for retail brands, serves as a strong example of a technology dedicated to addressing the unique needs of consumer and luxury retail events. By prioritizing innovation and tailored solutions, Eventtia stands out as a valuable partner for large global companies, particularly leading retail enterprises, seeking the best-in-class all-in-one management software for their unique requirements.

Eventtia differentiates itself by providing one of the market’s most customizable event management platforms, which includes a back-office web portal for event organizers and a suite of web and mobile interfaces catering to the needs of attendees.

Key features include:

  • Online and on-site registration
  • Ticketing and online payments
  • Event marketing (event websites and pages, emails, and SMS communications)
  • Event Calendar
  • On-site check-in (available on iOS and Android stores)
  • Event mobile app (Web app)
  • Attendee engagement and event surveys
  • Data and analytics

In addition to these features, Eventtia provides advanced solutions for virtual and hybrid events, as well as tools for networking and attendee matchmaking.

Cvent vs Stova: Enterprise-level Features and Services

In the ever-evolving landscape where events are becoming a strategic focal point for global corporations, evaluating enterprise-level capabilities is increasingly important.

Beyond the basic features, scrutinizing enterprise-level capabilities becomes essential for organizations orchestrating extensive and intricate events. These capabilities are specifically crafted to address the complex demands of large-scale events and cater to the unique needs of enterprise-level clients.

Cvent has a dedicated enterprise approach, providing features such as: 

  • All user logins 
  • Additional branding control 
  • Additional video and asset storage 
  • API access
  • Budget management 
  • Multi-factor authentication (MFA)
  • Resource management 
  • Single sign-on (SSO)
  • Task management

Stova also provides dedicated attention to enterprises with complex event management requirements. Some of Stova’s enterprise-level features include: 

  • Multi-user management and role-based access control: The software enables organizations to manage multiple users with different access levels.
  • Customizable workflows and automation: Stova’s platform supports customizable workflows and automation tools.
  • Scalable infrastructure and security: Stova’s infrastructure can handle large volumes of event data and transactions.

As events become increasingly pivotal for global corporations, both Cvent and Stova offer dedicated enterprise-level capabilities. Cvent provides features like user logins and branding control, and Stova focuses on multi-user management and customizable workflows, catering to the unique demands of large-scale events. 

With more than a decade on the market, Eventtia has been able to offer uniquely advanced services loved by global corporations and retail brands such Richemont group and Pierre Fabre group:

  • Single Sign-On (SSO): Streamlining user administration for a seamless event management experience.
  • White Label: Full personalization of the event management platform, integrating branding elements.
  • Unlimited API Calls: Seamless integration with current processes and applications for optimized workflows.
  • Audit Logs: Comprehensive record of account activities for accountability and security.
  • Custom Event Portal: Expanding from hosting a single event to managing thousands annually.
  • Role-based Access: Designating specific user roles to uphold data security and privilege separation.
  • Data Lake Hosting: Linking event data with existing data lakes for advanced analytics and insights.
  • SLA and Support: Strong Service Level Agreement (SLA) and continuous support for exceptional service.

Cvent vs Stova: API Integrations

When exploring event management software, evaluating the availability and compatibility of API integrations is vital. A robust API ecosystem ensures seamless integration with other tools commonly used in event planning, such as CRM systems, marketing automation software, and communication tools.

Cvent has established an advanced Developers Hub, allowing clients to integrate its event management solutions into their IT ecosystems. Moreover, Cvent offers integrations with the automation tool Zapier.

With Zapier, event organizers can connect Cvent to other apps, including Gmail, Google Calendar, Trello, and Slack. This provides a high level of flexibility when choosing tools to integrate them with Cvent. 

Stova’s open API allows integration with third-party software and services, such as PayPal, Stripe, Zoom, DocuSign, Salesforce, HubSpot, and more. Also, Stova offers an open API event organizers can use to integrate the tool into their IT infrastructure. 

On this topic, there’s no clear winner. It depends on your company’s specific needs and requirements.

Choosing event management software with API services is essential for handling events of different sizes and complexities. Make sure to prioritize scalability and check for integration capabilities, ensuring smooth compatibility with other tools through the API. Also, focus on strong data security, customization options, and real-time data synchronization for a comprehensive event management solution. 

Pernod Ricard group has chosen to develop its global events and hospitality platform using Eventtia’s API, which offers a robust ecosystem of integrations, plugins, and extensions to enhance various aspects of events. 

For more details, explore Eventtia’s API documentation. 

Eventtia also supports third-party integrations with streaming platforms (Zoom), customer relationship management platforms (Salesforce), and online payment platforms (PayPal, Stripe), expanding its capabilities.

Cvent vs Stova: Customer Support

Effectiveness in customer service is crucial when evaluating the best event management platforms. A responsive and proactive customer service system ensures a seamless event planning experience. 

Event organizers can turn to the Cvent’s Community for assistance. If they have questions, they can post them in the community, receive answers from fellow users, or review open or past tickets for solutions. 

They can also explore the Knowledge Base, which offers many how-to articles, FAQs, videos, and more. Additionally, they can access training courses to enhance their understanding of key product features. For direct assistance, customers can call support or open a ticket for a follow-up.

Stova offers a variety of support options. First, users can access Stova’s Knowledge Base which contains articles on how to get the most out of the platform. 

If it’s needed, event organizers can get in touch with Stova’s support team by opening a ticket. In addition, Stova’s customer service team is available 24/7 via email. 

Cvent and Stova being at the forefront of event technology providers, both offer great customer support globally. According to Capterra and G2 reviews, Stova maintains high-quality client support. 

When collaborating with an event management software provider, companies seek a personalized approach and a swift initial response. Eventtia stands out with a first-time response in under 7 minutes, highlighting its commitment to customer support. 

Throughout the event planning cycle, Eventtia provides extensive assistance through a comprehensive knowledge base and help center. Proactive support is further exemplified by a customer success team led by a dedicated account manager, offering tailored and premium support to meet individual client needs and ensure agility and satisfaction.

Cvent vs Stova: Pricing Model

Assessing the value-for-money proposition is vital when considering various event management platforms. A clear pricing model is essential for comprehending the overall cost of the platform.

Although the Cvent website does not openly display pricing, the company provides pricing packages tailored for professionals and enterprises. Factors like the required products, registration volume, activation of advanced features, and the organization’s unique needs influence each plan’s cost.

As for Stova, there is no available information on its pricing model. 

During your research, you’ll notice that most event software providers have a different approach to structuring their pricing. 

For example, Eventtia offers two pricing models, each providing access to the all-in-one event management platform for 12 months.

  • Subscription to the platform for 3 users, with a limited number of attendees, with a decreasing unit price as the number increases.
  • License-based pricing per user, with unlimited number of attendees.

Additionally, clients often like to use Eventtia’s premium modules and enterprise-level features and services, including white labeling, custom URLs, extended API use, and more. 

Cvent vs Stova: Customer Reviews

Now that we’ve looked at Cvent and Stova’s features and customer support, let’s analyze their customer reviews.

Cvent Customer Reviews: 4.3 / 5 on G2

Cvent received a 4.3 / 5 rating from 1,787 reviews on the software comparison and review site G2. Cvent customers generally praise its friendly interface and wide range of features.

Stova Customer Reviews: 4.3/ 5 on G2

Stova received a slightly lower score of 4.2 out of 5 on G2 and from fewer reviews – 167 in total. Stova customers generally say the customer support is reactive, knowledgeable, and helpful. 

At Eventtia, our primary emphasis is on the success of our customers, guaranteeing fast initial response times and achieving a satisfaction score surpassing 90%. 

Consequently, Eventtia has maintained a 95% retention rate with its enterprise-grade clients for over a decade. For more insights, we encourage you to explore what our customers say about their experiences with Eventtia.

Should You Consider Different Options? 

Cvent and Stova certainly have their strengths and weaknesses. Cvent is an ideal solution for enterprise organizations and companies that need more advanced features and a deeper level of customization. On the other hand, Stova is great for smaller to medium-sized businesses and those who prioritize simplicity and ease of use.

If Cvent or Stova doesn’t fit your specific requirements, there is yet one more option you should consider, and Eventtia is one of them. 

Eventtia goes beyond addressing logistical challenges; it is a strategic partner in events for its clients. Leveraging its infrastructure and expertise, Eventtia aids retail brands and groups to build robust planning ecosystems and navigate significant structural, data, and company challenges.

A standout illustration is the collaboration with the Pernod Ricard group since 2020, yielding a comprehensive solution-as-a-service. This solution facilitates seamless operations across various brands, countries, and external agencies, all while delivering real-time data and insights for informed decision-making.

In addition to these core offerings, Eventtia supports clients with hospitality needs for influencers and VIP guests. The platform also provides a valuable service by sending appointment reminders for retail events, enhancing the overall event experience, and ensuring optimal attendance. Eventtia’s commitment to comprehensive event management goes beyond the logistical, encompassing strategic planning and attendee engagement.

Our experts are here to guide you. Contact us today to explore how Eventtia can enhance attendees’ experience and upgrade your events team’s capabilities. 

Key Takeaways

  • Before selecting event management software, conduct thorough research considering platform features, enterprise-level capabilities, API integrations, customer service, and pricing.
  • Established in 1999, Cvent is a globally recognized cloud-based software company offering a comprehensive suite of planning features for diverse events, including in-person, virtual, and hybrid. It caters to enterprise needs with additional features like API access, resource management, and budgeting.
  • Formed through a merger between Aventri, MeetingPlay, and Eventcore, Stova serves the event management software industry. It caters to a diverse client base, including corporate event planners, non-profit organizations, educational institutions, and government agencies.
  • Consider Eventtia as an alternative, a US-based technology company specializing in Event Management SaaS solutions for consumer and luxury brands. 
  • Eventtia’s focus on retail industry solutions partnerships with brands like Pernod Ricard, Richemont, and Pierre Fabre showcase its commitment to addressing planning challenges and creating comprehensive event ecosystems.
  • Eventtia serves as an events strategy partner, assisting retail brands in developing planning ecosystems. Its customizable platform includes features like online registration, ticketing, event marketing, on-site check-in, and advanced solutions for virtual and hybrid events.
  • Cvent is ideal for enterprise organizations with advanced features, while Stova suits smaller to medium-sized businesses that prioritize simplicity. For those seeking more, Eventtia offers a strategic partnership, addressing logistical challenges and providing a comprehensive solution-as-a-service.

Discover how Eventtia helps world-leading brands digitize and scale their events

Learn more

Discover how Eventtia helps world-leading brands digitize and scale their events

All-in-one event management software
Eventtia is a leading technology company, offering advanced Event Management SaaS solutions for large enterprise companies. Since 2014, renowned brands such as Pernod Ricard and Richemont Group have been trusting our All-in-One Event platform and API services to digitize, execute, and measure their events globally.

All-in-one event management software