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Eventtia and Dynamics 365, step by step.

This guide shows how to send Eventtia registrations to Microsoft Dynamics 365 with our webhooks and API, as the contacts or leads you choose. Build it with n8n, with Zapier, or directly from your backend. Our team can build it with you as a scoped project.

Talk to us See the steps
Connection
Webhooks + APIContacts, leads and the tables you choose.
Tools
n8n, Zapier or your backendThree ways to build it.
Built by
Your team or oursOur build is a scoped, quoted service.
Timeline
1 to 4 weeksA simple webhook setup takes about one week.
Proposed mapping

What can move from Eventtia to Dynamics 365.

A proposed mapping to validate for your project.

  1. New registrationattendee_created
    Contact or Lead, created or updated
  2. Registration changeattendee_updated
    Contact or Lead fields
  3. Event created or updatedevent_createdevent_updated
    To define with your team
  4. Paymentpayment_created
    To define with your team
Attendance

Sync registrations and attendance to Dynamics 365.

Registration is only half the story. Your CRM also needs to know who came. Each change in Eventtia sends an attendee_updated webhook, so the record in Dynamics 365 follows the attendee from registration to check-in.

01

Registered

A new registration creates or updates a contact or lead.

02

Checked in

When the attendee is scanned at the entrance, Dynamics 365 shows it: a field on the contact or lead, or the check-in record if you use the event features of Dynamics 365 Customer Insights.

03

Cancelled or changed

A cancellation, a confirmation, a rejection or a new attendee type updates the same record.

Two-way

Store the Dynamics 365 ID in Eventtia.

On the first sync, Dynamics 365 returns the ID of the record it created. Eventtia stores this ID on the attendee, in a private field that only admins see. Every later update carries the ID, so Dynamics 365 finds the record directly. No search, no duplicates. Your systems can also write back through our REST API: update an attendee, or mark a registration as paid when your finance tool receives the payment.

01

First sync

Dynamics 365 creates the record and returns its ID.

02

Stored in Eventtia

The ID is saved on the attendee, visible to admins only.

03

Every update

Check-ins, cancellations and status changes carry the ID back to Dynamics 365.

Three ways to build it

With n8n, Zapier, or directly.

With n8n

An n8n workflow starts on an Eventtia webhook, can read more data from our API, and writes to Dynamics 365 through the Dataverse Web API with n8n's HTTP Request node. The built-in Dynamics node covers accounts only.

Low-code

With Zapier

A Zap sends Eventtia data to Dynamics 365 with Zapier's Microsoft Dynamics 365 CRM app, a premium app for Dynamics 365 online. Our Zapier app is available on request: our team sets you up.

No code, on request

Directly

Your backend receives the webhook and calls the Dataverse Web API. Use this when you need full control, high volumes or an on-premises environment.

Full control
Steps

From webhook to Dynamics 365 record.

  1. Step 01

    Create two webhooks

    In Eventtia, create one account webhook for attendee_created and one for attendee_updated, with an authenticated API call, both pointing to your workflow or backend.

  2. Step 02

    Filter your events

    Account webhooks cover every event in the account. Keep only the events you want, and start with a test event.

  3. Step 03

    Connect Dynamics 365

    For Dynamics 365 online, register an app in Microsoft Entra ID, add it as an application user in your environment, and give it a security role with access to contacts or leads. On-premises versions need their own authentication and network setup, defined when we scope the project. Then map fields and decide the matching key with your team.

  4. Step 04

    Test, then go live

    Run a few test registrations and check the records in Dynamics 365. Then switch on your real events.

FAQ

Dynamics 365 integration questions.

How do I sync event registrations and attendance from Eventtia to Dynamics 365?

Eventtia sends a webhook for each new registration and each change, including check-in, cancellation and status changes. The integration creates or updates the contact or lead in Dynamics 365, and records attendance in a field, or in the check-in record if you use the event features of Dynamics 365 Customer Insights.

Is the Eventtia and Dynamics 365 integration two-way?

Yes. Eventtia sends event data to Dynamics 365 through webhooks, and stores the Dynamics 365 record ID on each attendee, so every update matches the right record. Dynamics 365 or your other systems can write back to Eventtia through the REST API, for example to update an attendee or mark a registration as paid.

Can Eventtia store Dynamics 365 record IDs?

Yes. Eventtia stores the Dynamics 365 record ID on the attendee, in a private field visible to admins only. Every later webhook carries it, so Dynamics 365 matches the record directly, with no search and no duplicates.

How does Eventtia connect to Dynamics 365?

Through Eventtia webhooks and the Eventtia REST API, mapped to your own Dynamics 365 tables and columns. You can build it directly, with n8n, or with Zapier. Eventtia does not use a generic one-click connector, so the integration follows your Dynamics 365 model.

Can one Eventtia webhook cover all our events?

Yes. An Eventtia account webhook covers every event in the account, with no setup per event. In a group account, it can be limited to one entity's events.

Who builds the Eventtia and Dynamics 365 integration, and how long does it take?

Your developers, with the Eventtia API and webhooks, or the Eventtia team, as a scoped and quoted project. It typically takes 1 to 4 weeks. A simple webhook setup can be live in one week.

Is there an Eventtia app in Microsoft AppSource?

Eventtia connects to Dynamics 365 through webhooks and the Eventtia API, directly, with n8n or with Zapier. It is not an AppSource app, so the mapping follows your Dynamics 365 setup.

Does the Eventtia integration work with Dynamics 365 on-premises?

The direct route, from your backend, can work with an on-premises environment and is scoped in the project. The Zapier app supports Dynamics 365 online only.

Planning a Dynamics 365 integration?

Tell us what you need in Dynamics 365. We will tell you what the integration involves and who should build it.

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