Event Software

Best Swapcard Alternatives and Competitors in 2024

Eventtia
November 29, 2023

Table of Contents

Disclaimer: This analysis was conducted considering the leading event management platforms based on the information available on their websites, as well as on Capterra and G2. We encourage you to conduct your own extensive research before choosing the best event management software

As we approach 2024, the demand for robust and feature-rich event management solutions continues to grow. While Swapcard has positioned itself as a major tool for event planning, it’s crucial to explore alternative options and competitors to ensure the identification of solutions tailored to your specific requirements. This article guides you in discovering the best Swapcard alternatives and offers a comparison with this event management platform.

Whether you’re an experienced event manager or a professional without a background in event planning, this in-depth exploration equips you with insights to navigate the diverse landscape of event management solutions. This guarantees you find the perfect match for your upcoming events.

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Criteria To Analyze Best Swapcard Alternatives

Before delving into a comprehensive analysis of the best Swapcard alternatives, let’s outline the criteria used for this comparison. We’ve considered the following key factors when evaluating various event management solutions:

Industry Niche and Scope

Examine each event management platform based on its industry focus and primary niche. While many event management software options serve a broad spectrum of industries, certain brands may have a notable client base in specific sectors.

For example, Eventtia presents a varied portfolio concentrated on luxury and retail consumers and long-term clients in the education sector. This facet is pivotal for understanding the expertise offered by event software providers.

Features

The features provided by an event management platform are integral to its overall functionality and user experience, profoundly influencing the success of event planning endeavors. Consider the following features when exploring different event management platforms:

  • Online registration and ticketing
  • Attendee management
  • Event marketing
  • On-site check-in and event mobile app
  • Attendee engagement
  • Networking and matchmaking tools
  • Virtual and hybrid event support
  • Event data and analytics

When scrutinizing event management software, aligning the available features with your specific event goals and requirements is imperative. Each feature enhances event planning, attendee experience, and overall success. Carefully considering your needs enables you to make an informed decision that effectively supports your event objectives.

Enterprise-level Features and Services

For organizations orchestrating large-scale and intricate events, evaluating enterprise-level capabilities is crucial. These features are tailored to meet the nuanced demands of sizable events and the unique requisites of enterprise-level clients.

API Integrations

In exploring alternatives to Swapcard, appraising the availability and compatibility of API integrations is essential. A robust API ecosystem ensures seamless integration with other tools commonly used in event planning, including CRM systems, marketing automation software, and communication tools.

Look for event management solutions offering diverse API integrations to 

accommodate the varied needs of event organizers. Connecting different systems enhances efficiency, reduces manual data entry, and fosters a more cohesive event planning experience.

Customer Service

Customer service effectiveness is pivotal in analyzing the best event management platforms. A responsive and proactive customer service system ensures a seamless event planning experience.

Pricing Model

Evaluating the value-for-money proposition is crucial in assessing multiple event management platforms. A transparent pricing model forms the foundation for comprehending the overall cost of the platform.

Now that we’ve outlined the main criteria for analysis let’s evaluate Swapcard. Subsequently, we’ll assess its alternatives and competitors.

Swapcard

Founded in 2013, Swapcard is a French company with a global team.. The event software provider caters to a broad and varied clientele. Swapcard has been recognized for its innovation and impact on the event industry. 

  1. Industry Niche and Scope

Swapcard caters to diverse sectors, from non-profit associates to tech companies. It specializes in conferences, trade shows, exhibitions, and corporate events.

  1. Features

Swapcard’s robust features comprehensively address planning logistics throughout the entire event lifecycle, encompassing:

  • Event management and promotion
  • Registration and access control
  • Ticket sales
  • On-site production
  • Networking and engagement
  • Sponsors and lead generation
  • Audience engagement
  • Community builder

It’s worth noting that Swapcard holds a commendable ranking on G2.

  1. Enterprise-level Features and Services

For enterprise clients, Swapcard offers advanced features, including:

  • White-label
  • Dedicated success manager
  • Native integrations
  • Single Sign-On (SSO)
  • Security review & Master Service Agreement 
  1. API Integrations

Swapcard facilitates third-party integrations through Zapier and provides an open API through its developer hub, catering to customers seeking tailored solutions.

  1. Customer Support

Clients enjoy diverse customer support channels, including a help center, email, and live chat.

  1. Pricing Model

Swapcard employs a tiered pricing model based on required features, offering customized plans for enterprise-level clients. Additionally, organizers can select from a catalog of add-ons to enhance their event management experience.

Eventtia

Eventtia is a cutting-edge French technology company specializing in delivering highly advanced Event Management SaaS solutions tailored to consumer and luxury brands.

Since its establishment in 2014, Eventtia has been a trailblazer in innovation. It provides a comprehensive event management platform and API services to digitize, execute, and measure large-scale events for globally recognized brands. 

To date, Eventtia proudly supports over 30,000 events attended by millions worldwide.

Renowned global brands, including the Pierre Fabre group, NAOS Bioderma, the Pernod Ricard group, Dior, Toyota, Axa, and BMW, have formed strategic partnerships with Eventtia, leveraging its leading event management software to elevate their events strategy.

  1. Industry Niche and Scope

While Eventtia collaborates with various entities, including governmental agencies and universities worldwide, its primary focus is developing solutions for the retail industry, specifically emphasizing consumer and luxury brands. This strategic focus allows Eventtia’s team to innovate continually, addressing the ever-evolving needs of retail companies.

Partnerships with distinguished retail groups like Pernod Ricard, Richemont, and Pierre Fabre showcase Eventtia’s commitment to resolving immediate planning challenges and creating and sustaining comprehensive event planning ecosystems across diverse departments and brands.

Eventtia offers more than a solution for logistical issues; it plays a pivotal role as an events strategy partner for its clients. Through its infrastructure and expertise, Eventtia assists retail brands and groups construct their planning ecosystems, tackling substantial structural, data, and company challenges.

A notable example is Pernod Ricard, where collaboration with Eventtia resulted in a comprehensive solution-as-a-service streamlining operations across brands, countries, and external agencies while providing real-time data and insights for informed decision-making.

  1. Features

Eventtia offers one of the market’s most customizable event management platforms, featuring a back-office web portal for event organizers and a suite of web and mobile interfaces for attendees.

Key features include:

  • Online and on-site registration
  • Ticketing and online payments
  • Event marketing (event websites and pages, emails, and SMS communications)
  • Event Calendar
  • On-site check-in (available on iOS and Android stores)
  • Event mobile app (Web app)
  • Attendee engagement and event surveys
  • Data and analytics

In addition to these features, Eventtia provides advanced solutions for virtual and hybrid events, as well as tools for networking and attendee matchmaking.

  1. Enterprise-level Features and Services

Eventtia caters to large groups and companies, offering a range of enterprise-level features such as:

  • Single Sign-On (SSO): Streamlining user administration for a seamless event management experience.
  • White Label: Full personalization of the event management platform, integrating branding elements.
  • Unlimited API Calls: Seamless integration with current processes and applications for optimized workflows.
  • Audit Logs: Comprehensive record of account activities for accountability and security.
  • Custom Event Portal: Expanding from hosting a single event to managing thousands annually.
  • Role-based Access: Designating specific user roles to uphold data security and privilege separation.
  • Data Lake Hosting: Linking event data with existing data lakes for advanced analytics and insights.
  • SLA and Support: Robust Service Level Agreement (SLA) and continuous support for exceptional service.
  1. API Integrations

Eventtia’s event management platform includes API services, fostering a robust integrations, plugins, and extensions ecosystem. Developers can leverage these services to manage various aspects of events, enhancing core functionalities and overall user experience. For more information, discover  Eventtia’s API documentation.

Third-party integrations with streaming platforms (Zoom), customer relationship management platforms (Salesforce), and online payment platforms (PayPal, Stripe) further expand the platform’s capabilities.

  1. Customer Support

Eventtia prioritizes customer support, offering a comprehensive knowledge base and extensive assistance throughout the event planning cycle. With a rapid first response time and a Customer Satisfaction Score exceeding 90%, Eventtia proactively supports its clients, ensuring agility and satisfaction. The customer success team, led by a dedicated account manager, provides premium support tailored to individual client needs.

  1. Pricing Model

Eventtia provides two pricing models, both offering access to the all-in-one event management platform for 12 months:

  • A subscription model for 3 users, with a limited number of attendees, features decreasing unit prices as the number of attendees increases.
  • License-based pricing per user, offering unlimited attendees.

Clients can also opt for premium modules and enterprise-level features and services, including white labeling, custom URLs, SMS alerts, extended API use, email domains, additional admin users, B2B matchmaking, additional sponsors, and premium support. Discover more details on Eventtia’s pricing page.

Whova

Established in 2013 by Yuanyuan (YY) Zhou, a Chinese-American computer scientist and entrepreneur, Whova stands out as an extensive event management software solution.

  1. Industry Niche and Scope

Whova, headquartered in San Diego, California, caters to diverse entities, including healthcare institutions, colleges, retail companies, charities, and public authorities. Whova’s available client case studies reveal its adept response to specific planning challenges, encompassing attendee check-ins, ensuring engagement during events, accessing additional event information, and more.

  1. Features

Whova’s capabilities encompass a wide array of features, including:

  • Event mobile app for in-person events
  • Hybrid and virtual event platform
  • Event management
  • Online registration
  • Payment processing
  • Event marketing
  • Expo and career fair
  • Mobile check-in
  • Event networking
  • Attendee engagement
  • Event reports and data

Whova covers the entire event planning cycle and offers solutions for various event formats, such as in-person, virtual, and hybrid events.

  1. Enterprise-level Features and Services

Unfortunately, publicly available information does not clarify the specific enterprise-level features and services that Whova provides to its clients.

  1. API Integrations

Whova’s website does not list an open API as of the latest information available. However, Whova compensates by offering a wide range of pre-built third-party integrations through Zapier. This flexibility empowers users to streamline their workflows and synchronize data seamlessly between Whova and other essential tools.

  1. Customer Support

Feedback regarding Whova’s customer service is predominantly positive on platforms such as Capterra and G2. Whova appears to prioritize excellent care for its clients. The company’s website also offers users access to tips, guides, and tutorials, facilitating a better understanding and utilization of the platform.

  1. Pricing Model

While the Whova website provides a pricing page, it lacks explicit information on whether the company adopts a subscription or license-based pricing model. Users may need to explore further or contact Whova directly for precise details on their pricing structure.

Cvent

Established in 1999, Cvent boasts a global workforce.. Headquartered in Tysons, Virginia, the company underwent its second initial public offering in December 2021 following a multi-billion merger with San Francisco-based SPAC Dragoneer Growth Opportunities Corp.

  1. Industry Niche and Scope

Cvent operates as a cloud-based event management platform catering to a diverse array of industries, including:

  • Technology: Serving tech entities ranging from startups to large enterprises.
  • Healthcare: Assisting organizations in managing medical conferences, training events, and patient education workshops.
  • Finance: Providing event management solutions for financial institutions, encompassing investor conferences and networking events.
  • Manufacturing: Assisting manufacturing companies in orchestrating product launches, trade shows, and customer training events.
  • Other Industries: Extending its services to education, government, retail, and hospitality sectors.
  1. Features

Cvent offers an extensive suite of planning features for in-person, virtual, and hybrid events, including:

  • Venue management
  • Online registration
  • Content management
  • Exhibitor management
  • Appointments
  • Mobile event app
  • On-site check-in
  • Lead capture
  • Event budgeting
  • Data and reporting
  • Attendee engagement
  • Engagement scoring
  1. Enterprise-level Features and Services

Cvent adopts a dedicated enterprise approach, providing features such as:

  • All user login
  • Additional video and asset storage
  • API access
  • Budget management
  • Multi-factor authentication (MFA)
  • Resource management
  • Single sign-on (SSO)
  • Task management
  1. API Integrations

Cvent has established an advanced Developers Hub, allowing clients to integrate its event management solutions into their IT ecosystems. Moreover, Cvent has curated a marketplace offering tools and integrations with various SaaS solutions crucial for event management. 

  1. Customer Support

Cvent provides extensive customer support through diverse channels, including:

  • Phone support
  • Email support
  • Knowledge base
  • Training resources through webinars and workshops
  1. Pricing Model

Cvent adopts a tiered pricing model based on the features required, with customized pricing plans tailored for enterprise-level clients.

Stova

Founded through a merger of Aventri, MeetingPlay, and Eventcore, Stova is an event management software company with headquarters in New York and additional offices worldwide.

  1. Industry Niche and Scope

Stova serves a diverse client base, including corporate event planners, non-profit organizations, educational institutions, and government agencies. Their comprehensive suite of tools caters to events of various scales, from intimate gatherings to large conferences and exhibitions.

  1. Features

Stova’s event planning capabilities cover a broad spectrum, including:

  • Meeting management
  • Online registration
  • Virtual and hybrid events
  • Event marketing
  • Content management
  • Networking and attendee management
  • Event mobile app
  • Onsite check-in
  • Analytics and reports
  1. Enterprise-level Features and Services

For enterprises with intricate event management needs, Stova provides features such as:

  • Multi-user management and role-based access control
  • Customizable workflows and automation
  • Scalable infrastructure and security
  1. API Integrations

Stova’s open API facilitates seamless integration with third-party software and services, including PayPal, Stripe, Zoom, DocuSign, Salesforce, HubSpot, and more.

  1. Customer Support

Stova delivers customer support through various channels, maintaining high-quality service according to reviews on platforms like Capterra and G2.

  1. Pricing Model

There is no available information on Stova’s pricing model.

Bizzabo

Founded in 2011, Bizzabo is headquartered in New York, Tel Aviv, and Montreal. Its mission is to define the future of events, focusing on B2B conferences.

  1. Industry Niche and Scope

Bizzabo is dedicated to the event management industry, specifically targeting B2B conferences and events. Its clientele spans a wide range, from mid-sized companies to Fortune 500 enterprises, across diverse sectors such as healthcare and marketing.

  1. Features

Bizzabo provides a comprehensive suite of tools and services for event organizers, including:

  • Event content
  • Audience engagement
  • Event marketing
  • Broadcasting and media
  • Mobile event app
  • Event management
  • Event networking
  • On-site software and wearables
  • Sponsors and exhibitors
  • Event registration
  1. Enterprise-level Features and Services

Bizzabo’s advanced features for enterprise-level clients include:

  • Gated events and registrations with Single Sign-On (SSO)
  • Custom-branded apps
  • Dedicated IP address
  • Video-on-demand

Additionally, Bizzabo offers creative services and strategic consulting.

  1. API Integrations

Bizzabo allows third-party integrations through Zapier and provides an open API for customizable integrations with tools like HubSpot, Marketo, Slack, and others.

  1. Customer Support

Bizzabo offers a range of customer support channels, including personalized onboarding and day-of-event support, ensuring clients are supported throughout the entire planning cycle.

  1. Pricing Model

Bizzabo adopts a tiered pricing model based on event size and required features, with customized pricing plans available for enterprise-level clients.

Eventbrite

Established in San Francisco in 2006, Eventbrite has focused on crafting specialized online registration and ticketing solutions. In 2018, the company marked a significant milestone by going public on the New York Stock Exchange.

  1. Industry Niche and Scope

Eventbrite extends its online registration and ticketing solutions to small and medium event organizers across various industries. Its specialization has led to a diverse client portfolio encompassing leisure brands and different communities. Unlike other event software providers, Eventbrite concentrates on developing an all-encompassing solution that caters to entities of all sizes and niches.

  1. Features

Eventbrite offers a range of capabilities centered around attendee management. Some of these include:

  • User registration
  • Payment processing
  • Mobile check-in
  • On-site tickets and registration
  • Event marketing (landing pages, email customization, lead generation)
  • Data and analytics
  • Virtual Events platform
  1. Enterprise-level Features and Services

Publicly available information from its website, Capterra, and G2 does not explicitly outline whether Eventbrite provides enterprise-level features such as SSO, white label, or data lake hosting.

  1. API Integrations

Eventbrite provides an open API, allowing event organizers to integrate the tool into their IT infrastructure. Moreover, the platform facilitates pre-built third-party integrations through Zapier. Examples include integrations with Mailchimp, Google Excel, Google Calendar, Slack, ActiveCampaign, and more.

  1. Customer Support

Eventbrite offers an extensive knowledge base along with direct customer support. Reviews on platforms like Capterra and G2 showcase varying support quality assessments.

  1. Pricing Model

Eventbrite employs a transparent pricing model, allowing organizers to host unlimited events for free if they sell fewer than 25 tickets and send up to 250 marketing emails per day. Organizers can opt for a pay-as-you-go model for larger events with up to 100 tickets. Event hosts conducting frequent events can explore the PRO subscription, while the Premium option offers unlimited tickets and personalized consultations with event experts.

Splash

Founded in 2011 and headquartered in New York, Splash, a privately held company, aims to create event programs that foster human connection.

  1. Industry Niche and Scope

Splash serves various verticals and boasts a diverse client base, including the renowned Sundance Institute, which hosts an annual film festival.

  1. Features

Splash offers a comprehensive set of event features covering all planning phases, such as:

  • Guest management
  • Ticketing
  • Mass mailing
  • Virtual venue
  • On-site tools
  • Reporting
  • Team management

Additionally, Splash provides services like strategic guidance, design services, personalized training, and custom reports.

  1. Enterprise-level Features and Services

Splash’s Enterprise plan includes features like:

  • Manage permissions with standard roles
  • Manage event visibility with groups
  • Create custom event categories
  • Manage permissions with custom roles
  1. API Integrations

Splash integrates with various tools such as Marketo, Salesforce, Slack, HubSpot, Zoom, and more. Organizers can also access Splash’s open API to integrate solutions into their IT infrastructure.

  1. Customer Support

Splash stands out by offering multiple customer support plans, ranging from a Standard plan with a day-long response time to a Priority Elite plan with a response time within one hour.

  1. Pricing Model

Splash’s pricing model is tiered based on the features required, with the added flexibility of free usage for occasional small personal or business events.

Key Takeaways

  • The demand for robust event management solutions is rising in 2024, emphasizing the need to explore alternatives to Swapcard.
  • Key criteria for evaluating event management platforms include industry focus, features, enterprise capabilities, customer service, and transparent pricing models.
  • Swapcard has been offering a user-friendly platform with integrations, an open API, and enterprise-level features since 2013. It strongly emphasizes customer support and has a tiered pricing model.
  • Eventtia is a leading events technology partner for world-leading consumer and luxury brands, offering extensive features and strong customer support. The all-in-one event management software provides both subscription and license-based pricing with extensive API capabilities.
  • Whova, founded in 2013, caters to diverse industries. and benefits from positive feedback on customer service.
  • Cvent, founded in 1999, provides versatile cloud-based event solutions across industries, emphasizing a wide range of features, strong support, and a tiered pricing model.
  • Stova serves diverse clients with comprehensive event planning features. There is positive customer support feedback.
  • Since 2011, Bizzabo has focused on B2B conferences, offering advanced features for enterprises and creative services. Pricing is tiered based on event size and features.
  • Established in 2006, Eventbrite specializes in online registration and ticketing for small to medium events. It has a clear pricing model with free, pay-as-you-go, and subscription options.
  • Founded in 2011, Splash caters to diverse industries, providing features for guest management, ticketing, and more. The company offers multiple customer support plans and a tiered pricing model with a free option.

Need help choosing the best event management software? Our experts are here to guide you. Contact us today to explore how Eventtia can enhance attendees’ experience and upgrade your events team’s capabilities. 

Discover how Eventtia helps world-leading brands digitize and scale their events

Learn more

Discover how Eventtia helps world-leading brands digitize and scale their events

Eventtia
All-in-one event management software
Eventtia is a leading technology company, offering advanced Event Management SaaS solutions for large enterprise companies. Since 2014, renowned brands such as Pernod Ricard and Richemont Group have been trusting our All-in-One Event platform and API services to digitize, execute, and measure their events globally.

All-in-one event management software