Event Software

Cvent vs Bizzabo: Which Event Management Software Is Best?

December 12, 2023
Cvent vs Bizzabo comparison 2024

Table of Contents

Searching for the best event management software can be time-consuming and it may require considerable resources. With multiple options available, it’s crucial to examine each solution’s strengths and shortcomings in relation to your company’s goals and needs.

To simplify the process, consider narrowing your choices to a few event management software providers and comparing them using specific criteria.

This article assists marketing managers, IT experts, and event professionals in deciding among Cvent, Bizzabo, and Eventtia as an alternative by analyzing their strengths and weaknesses.

What is Cvent? 

Established in 1999 by Reggie Aggarwal, Cvent is a globally recognized software company that operates in the cloud-based domain. It offers all-in-one event management software and venue-sourcing services to multiple clients. With a significant workforce of thousands of employees, Cvent has firmly established itself as a leading and influential player.

What is Bizzabo? 

Founded in 2011, Bizzabo operates from its main headquarters in New York, Tel Aviv, and Montreal. The company specializes in developing event management solutions for B2B conferences. It caters to a diverse clientele, ranging from mid-sized companies to Fortune 500 enterprises. Bizzabo’s dedication extends across various sectors, offering support for in-person, virtual, and hybrid events.

What is Eventtia?

Eventtia is an international technology company that provides highly advanced Event Management SaaS solutions for consumer and luxury brands.

Since its inception in 2014, Eventtia has been at the forefront of innovation, offering an all-encompassing event management platform and API services to digitize, execute, and measure large-scale events for globally recognized brands. To date, Eventtia proudly supports over 30,000 events attended by millions participants worldwide. 

Renowned global brands such as the Pierre Fabre group, NAOS Bioderma, the Pernod Ricard group, Dior, Toyota, Axa, and BMW have forged strategic partnerships with Eventtia, leveraging its leading event management software to elevate their events strategy.

Discover how Eventtia helps world-leading brands digitize and scale their events

Learn more

Cvent vs Bizzabo: What Are the Differences? 

Disclaimer: The comparison between event management software providers Cvent and Bizzabo was conducted using information publicly available on the companies websites, as well as on Capterra and G2. We strongly recommend conducting your own research before choosing the best event management platform

While both Cvent and Bizzabo offer event-planning solutions, they both present  differences. When comparing these providers, it’s crucial to consider the following questions:

  1. Which event planning features fit your company’s requirements, and can the platform be customized to suit your specific needs?
  2. Considering the size and format of your events, what enterprise-level features and services would be beneficial?
  3. Is integrating the event planning workflow with your existing systems and IT infrastructure essential? If so, which platform offers the best API and integration capabilities?
  4. What level of customer service is necessary for your events?
  5. Which event software provider provides the best value for money, and what budget constraints do you need to follow?

Your answers to these questions and our comparison analysis will help you choose the platform that best meets your requirements.

Cvent vs Bizzabo: Features

The features of an event management platform play a crucial role in its overall functionality and user experience, greatly impacting the success of your events.

Cvent offers comprehensive planning features designed for in-person, virtual, and hybrid events. These include:

  • Venue management
  • Online registration
  • Content management
  • Exhibitor management
  • Appointments
  • Mobile event app
  • On-site check-in
  • Lead capture
  • Event budgeting
  • Data and reporting
  • Attendee engagement
  • Engagement scoring

Bizzabo provides an extensive suite of tools and services for event organizers, including:

  • Event content
  • Audience engagement
  • Event marketing
  • Broadcasting and media
  • Mobile event app
  • Event management
  • Event networking
  • On-site software and wearables
  • Sponsors and exhibitors
  • Event registration

Both Cvent and Bizzabo offer comprehensive and robust solutions tailored for event management. However, Cvent provides a broader range of features, with a particular emphasis on venue and hotel management. At the same time, Bizzabo’s solution is mostly tailored for B2B events.

It’s worth noting that while multiple technology companies provide digital solutions for B2B event management, only a handful are committed to delivering software designed for consumer and luxury retail events.

Identifying optimal solutions for large global companies, especially those at the forefront of the retail sector, becomes a crucial consideration.

With over a decade of experience in developing event planning solutions and a hospitality platform for retail brands, Eventtia stands out as a notable example of technology dedicated to addressing consumer and luxury retail events’ unique needs.

Prioritizing innovation and tailored solutions, Eventtia emerges as a valuable partner for large global companies, especially leading retail enterprises, seeking best-in-class all-in-one management software for their distinctive requirements. 

Eventtia provides one of the market’s most customizable event management platforms. It features a back-office web portal for event organizers and a suite of web and mobile interfaces catering to attendees’ needs.

Key features include:

  • Online and on-site registration
  • Ticketing and online payments
  • Event marketing (event websites and pages, emails, and SMS communications)
  • Event Calendar
  • On-site check-in (available on iOS and Android stores)
  • Event mobile app (Web app)
  • Attendee engagement and event surveys
  • Data and analytics

In addition to these features, Eventtia offers advanced solutions for virtual and hybrid events and tools for networking and attendee matchmaking.

Eventtia’s solutions are highly customizable in terms of UX/UI, allowing brands to showcase their identity and enhance the attendee experience. 

According to Footlight International representatives, “Eventtia is a well-rounded tool that helps event organizers, attendees, and sponsors maximize their event experience. As an organizer, you can manage all aspects before, during and after your event. This includes ticket sales, website development, sponsor management, B2B networking, surveys and many more functions. As an attendee, you can easily find and book meetings with other attendees. Event organizers can customize all the fields and organize attendees to best suit your audience to maximize engagement.”

Cvent vs Bizzabo: Enterprise-level Features and Services

Evaluating enterprise-level capabilities has become increasingly crucial in the continually evolving landscape, where events are emerging as a strategic focal point for global corporations.

Beyond the fundamental features, thoroughly examining enterprise-level capabilities becomes vital for organizations coordinating extensive and intricate events. These capabilities are specifically designed to meet the complex demands of large-scale events and fulfill the unique needs of enterprise-level clients.

Cvent adopts a dedicated enterprise approach, offering features such as:

  • All user logins 
  • Additional branding control 
  • Additional video and asset storage 
  • API access
  • Budget management 
  • Multi-factor authentication (MFA)
  • Resource management 
  • Single sign-on (SSO)
  • Task management

On the other hand, Bizzabo’s advanced features for enterprise-level clients include:

  • Gated events 
  • Registrations with Single Sign-On (SSO)
  • Custom-branded apps
  • Dedicated IP address
  • Video-on-demand

Additionally, Bizzabo offers creative services.

As events play an increasingly pivotal role for global corporations, both Cvent and Bizzabo offer dedicated enterprise-level capabilities. They provide features specifically designed for user logins and branding control. However, it’s worth noting that Bizzabo is also providing additional services, sharing knowledge and skills with its customers. 

Going a step further, Eventtia prides itself on creating long-lasting partnerships with its enterprise clients. By providing strategic consulting services and entering into software co-development contracts, Eventtia’s clients can build the event platforms they need using Eventtia’s evolutive and configurable solutions.

Eventtia has been delivering exceptionally advanced services appreciated by global corporations and retail brands like the Richemont and Pierre Fabre groups. 

Some of these enterprise features include Single Sign-on, white label, unlimited API calls, audit logs, custom event portals, role-based access, data lake hosting, and Strong Service Level Agreement. 

Cvent vs Bizzabo: API Integrations

When looking at event management software, it’s important to check if it works well with other tools. This is where API integrations come in. A good API system helps the software connect smoothly with other commonly used tools in event planning, like CRM systems, marketing software, and communication tools.

Cvent has a helpful Developers Hub that lets clients link its event management solutions with their IT systems. Plus, Cvent can connect with the automation tool Zapier. With Zapier, event organizers can connect Cvent to apps like Gmail, Google Calendar, Trello, and Slack.

Similar to most event management platforms, Bizzabo offers an open API, allowing users to seamlessly integrate its event management solutions with a variety of other tools and software, enhancing the overall flexibility and functionality of the platform.

Also, Bizzabo allows third-party integrations through Zapier and provides an open API for customizable integrations with tools like HubSpot, Marketo and Slack.

In the evaluation of event management software, the absence of a clear winner between Cvent and Bizzabo is evident, as both platforms incorporate open API and integrations into their event management solutions.

If you’re searching for an alternative to the Cvent API, you can be confident that Eventtia has been enabling  some of the world’s largest corporations with unparalleled security and scalability through powerful open API services.

For example, the Pernod Ricard group has opted to build its global events and hospitality platform using Eventtia API. This choice provides a robust ecosystem of integrations, plugins, and extensions, enhancing various aspects of events.

For more details, explore Pernod Ricard’s case study

In addition to providing unlimited integrations through Zapier, Eventtia also supports third-party integrations with streaming platforms (Zoom), customer relationship management platforms (Salesforce), and online payment platforms (PayPal, Stripe), expanding its capabilities.

Cvent vs Bizzabo: Pricing Model

When looking at various event management platforms, evaluating the value you’re getting for your money is important. A clear pricing model is necessary to understand how much the platform will cost.

Although Cvent’s website doesn’t openly show its prices, it provides customized pricing packages for professionals and enterprises. The cost of each plan depends on the products you need, the number of registrations you have, whether you activate advanced features, and your organization’s specific needs.

On the other hand, Bizzabo uses a tiered pricing model, which means the cost depends on the size of events and the desired features. The company  also offers custom pricing plans for big companies at the enterprise level.

During your research, you’ll notice that most event software providers have a different approach to structuring and promoting their pricing. 

For example, Eventtia takes an open approach by displaying its pricing model on its website, offering two options, each granting access to the all-in-one event management platform for 12 months.

  1. Subscription for three users, with limited attendees, and a decreasing unit price as the number increases.
  2. License-based pricing per user, with an unlimited number of attendees.

Moreover, clients often use Eventtia’s premium modules and enterprise-level features and services, such as white labeling, custom URLs, extended API use, and more.

Cvent vs Bizzabo: Customer Support

Customer service effectiveness is key when choosing the best event management platforms. A responsive and proactive customer service system ensures a smooth event planning experience.

Cvent provides support through its community, where event organizers can seek assistance. Questions can be posted in the community, allowing users to get answers from fellow organizers or review open or past tickets for solutions.

Event organizers can also explore the Knowledge Base, which includes various how-to articles, FAQs, videos, and more. For direct assistance, customers can contact Cvent and Bizzabo through phone support or by opening a ticket for follow-up.

Bizzabo enables its clients to access multiple customer support channels and services, offering personalized onboarding and assistance throughout the event planning cycle, including day-of-event support.

Positive feedback regarding Bizzabo’s customer service is widespread on Capterra and G2. Bizzabo has a supportive customer team that provides valuable insights and ongoing assistance to its clients. 

Overall, Cvent, Bizzabo and Eventtia, offer high-quality quality customer support, as evidenced by Capterra and G2 reviews. 

Regarding Eventtia, in particular: It’s important to mention that event planners and IT professionals  who work with an event management software provider want personal attention and a quick first response. When  searching for an ultra-personalized and agile approach to customer service, it’s worth noting that Eventtia’s customer success team responds to its clients’ requests in under 7 minutes, on average. 

According to the Bluesign’s communication manager, “Eventtia’s teams are always available and pleasant. It’s a pleasure to work with them.”

Proactive support is further demonstrated by a customer success team led by a dedicated account manager, delivering tailored and premium support to address individual client needs and ensure agility and satisfaction.

Should You Consider Different Options? 

Cvent and Bizzabo each have their strengths, and the right choice depends on your company’s specific needs. It’s crucial to research thoroughly and consider your individual requirements before making a decision. 

If neither Cvent nor Bizzabo fits your needs, you may consider looking into Eventtia, a noteworthy alternative.

Eventtia goes beyond addressing logistical challenges; it acts as a strategic partner for its clients in events. Using its software solutions and expertise, Eventtia helps retail brands and groups build robust planning ecosystems and navigate significant structural, data, and company challenges.

Since 2014, renowned retail companies like Pernod Ricard group, Richemont group, Pierre Fabre, NAOS Bioderma, and more have been using our All-in-One Event Management platform and our API services to digitize, execute, and measure their events on a large scale.

For example, in 2017, Pierre Fabre initiated a lasting collaboration with Eventtia to digitize its events and standardize the event processes within its Meetings, Incentives, Conferences, and Exhibitions (MICE) department.

With more than six decades of experience in the pharmaceutical and cosmetics industries, Pierre Fabre stands as the second-largest private biopharmaceutical company in France and holds the position of the world’s second-largest dermo-cosmetic laboratory, with world-renowned brands such as Eau Thermale Avène, Klorane and Ducray

Based in Castres, France, the company has subsidiaries across 43 countries, extensive distribution agreements spanning over 130 countries, and a workforce of nearly 10,000 employees globally.

When running events, Pierre Fabre uses multiple solutions offered by Eventtia, such as: 

  • Registration forms: Eventtia’s registration forms are customized to meet the unique requirements of Pierre Fabres’s multiple affiliates and team representatives. 
  • Event landing pages: Pierre Fabre uses Eventtia’s solutions to design customized event landing pages, personalizing the attendee experience.
  • Email marketing: Pierre Fabre’s brands can build and customize multiple attendee types, providing target and personalized communication. 
  • Virtual stage: Eventtia enables Pierre Fabre to provide an online space where attendees can come together, forging community ties and building meaningful connections. 
  • Analytic reports and dashboards: Pierre Fabre’s team can access event reports and dashboard to assess the impact of their events instantly. 

As Thomas Morandeau, Pierre Fabre’s MICE Director, highlights, “In 2017, I chose Eventtia for its simplicity and user-friendliness. I was seeking a comprehensive solution that could be easily and quickly adopted by our partners, streamlining the group’s event process. Today, we can say that all our event organizers are autonomous in creating events using Eventtia.”

If you’re interested in discovering more, we invite you to book a demo today to explore how Eventtia can enhance attendees’ experience and upgrade your events team’s capabilities. 

Key Takeaways

  • This article explores the strengths and weaknesses of event management software providers Cvent, Bizzabo and Eventtia, helping readers make informed decisions for their events.
  • Consider essential factors like event planning features, enterprise-level capabilities, API integrations, customer service, and pricing when comparing event software providers.
  • Cvent provides extensive planning features focusing on venue and hotel management, while Bizzabo offers a diverse suite, including event content, audience engagement, marketing, and more. Eventtia leads the market with the best event solutions for consumer events.
  • Cvent, Bizzabo and Eventtia offer relevant enterprise-level capabilities, with a strong long-term partnership relationship provided by Eventtia. 
  • Cvent’s Developers Hub and Bizzabo’s open API ensure smooth integrations. Eventtia offers one of the most robust, secure and scalable open-API on the market.
  • While Cvent’s pricing is customized based on specific needs, Bizzabo follows a tiered pricing model. Eventtia offers both subscription and license-based pricing per user, as clearly displayed on its website.
  • Cvent, Bizzabo and Eventtia provide effective customer support. Cvent emphasizes community support, knowledge base, and training courses, while Bizzabo offers personalized onboarding and ongoing assistance throughout the event planning cycle. Eventtia prides itself in providing consulting and co-development services, acting as a long-term innovation partner with its customers.
  • If neither Cvent nor Bizzabo aligns with your needs, you may consider Eventtia as a powerful and trustworthy alternative, especially suitable for consumer events. Case studies with companies like Pernod Ricard and Pierre Fabre highlight its success in addressing unique challenges and providing tailored solutions.

Discover how Eventtia helps world-leading brands digitize and scale their events

Learn more

Discover how Eventtia helps world-leading brands digitize and scale their events

All-in-one event management software
Eventtia is a leading technology company, offering advanced Event Management SaaS solutions for large enterprise companies. Since 2014, renowned brands such as Pernod Ricard and Richemont Group have been trusting our All-in-One Event platform and API services to digitize, execute, and measure their events globally.

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