We're here to make sure your events go smoothly

Setting up an event can be challenging and time-consuming. Here’s why we have at your disposal our event expert team to help you plan and execute your events easier and successfully.

Get the support you need at all times

Find in Eventtia a professional team to support you at every step of the way and wherever you are.

Customer Success Manager

With Eventtia you will have a Customer Success Manager
assigned to your account for any additional support and needs.
Reach out to them for any doubts or inquiries.

Knowledge base

Access a complete and easy-to-use knowledge base full of
articles and videos to teach you everything you need to know to
organize your next in-person, virtual or hybrid event.

Training meetings

Book three meetings with your assigned manager. Get an
onboarding, a follow-up meeting, and an additional session to
review that all aspects are working before running your event.

Email & Chat support

If you still have questions or doubts, you can reach out to
our Eventtia Customer Success team and get answers in less
than 30 minutes.

UPGRADE TO PREMIUM SUPPORT

Get peace of mind and efficiency with Eventtia's
Premium support

Wherever and whatever your event might be, your Premium support manager will understand
your needs, and their deep knowledge of the platform will help you make the best decisions.

We'll set up the event for you

We understand organizing an event can be complex, that’s why we’re
here to help you. We’ll configure every option of our event
management platform for you, so you don’t need to worry about
technical issues. We’ll get your back from setting up the event
landing page to send post-event emails and collect analytics.

Get live technical support
during your event

Our live support team will be attentive to all queries that may
come up during the event, we bring you assistance for Q&A
sessions, real-time monitoring of your audience’s engagement,
backstage streaming management, and more.
Support during
the event
On-site
support
Streaming
manager
Chat & Mail
support

Want to know more about our
Support Premium services?

If you have an event coming soon, and you’d like us to be in charge,
let us know your specific needs and one of our event experts will
contact you very soon to define together how to make it a reality.

Take your events to the next level with Eventtia's
Premium support service